YOUR GUIDE TO USING PetsPartnersAndPals.co.uk
                                                              

1. JOINING US                     

To Join PetsPartnersAndPals:

a) Type your name and e-mail address in the ‘Join Us' section in the bottom right hand corner of the Home page, or by clicking on the ‘Join Us Free' button at the top right hand side.

Click on ‘Go.'

b) You will then be asked to type in your telephone number and address.

This information is strictly confidential and is only required in case we need to contact you. Check our Privacy Policy and Terms & Conditions for further details.

Click on ‘send me my confirmation code.'

c) You will receive an authorisation code.

Enter:

(i) The code;
(ii) A Username of your choice - this will not appear as the name on your profile. If your choice of username is already being used, you will be asked to choose another;
(iii) A password of your choice.

Then tick the box to indicate agreement with our Terms & Conditions and Click Submit.

d) You will be informed that you can now ‘login.'

2. LOGIN

a) Type your chosen ‘Username' and ‘Password' in the Login section on the right hand side.

b) If you have forgotten your Username or Password, click on ‘Forgotten Username or Password?' We will then e-mail your password to you.

3. MY PAGE

Once you have logged in you will be taken directly to ‘My Page.'

‘My Page' is your own special member's page which contains all information relevant to yourself. This page is only accessible by you and is completely private.

‘My Page' contains the following:

Members' Panel - dropdown menu giving quick access to various pages;

Your mini-profile (Quick Stats - Age, Personality Keywords, where you live etc.);
Your pet's mini-profile (Your Pet's Quick Stats & Marital Status!!!)
Your Messages, Friendship Smiles & Date Winks from other members;
Your Account Details;
"How Alike are Me and My Pet?" test!

‘My Page' also has a side panel containing the following buttons:

My Page;
My Profile - allows you to view and edit your profile and your pet's profile;
About Me - allows you to edit the full ‘About Me' part of your profile;
My Pet - allows you to edit the full ‘About Me' part of your profile;
My Photos - allows you to add/edit your own and your pet's photos;
My Messages - allows you to view and respond to your messages, smiles & winks;
My Favourites - allows you to view those you have added as favourites

Help Panel - contains helpful advice.

This side panel or the Members' Panel will appear throughout the website allowing easy navigation to various pages.

4. ENTERING YOUR PROFILE

There are two sections to your profile:

Your Mini-Profile containing ‘Quick Stats' about you (Age, Personality Keywords, where you live etc.). This is the initial basic profile people will view before accessing further details about you. Once your information is entered, this part of your profile appears immediately on the website because it does not require prior approval by the PetsPartnersAndPals team.

Your Full Profile containing more detailed information about you, your views and interests - if you have a pet, he or she also has the opportunity here to express their thoughts about you!!! You will be able to see this section develop as you fill it in by pressing the ‘My Profile' button in the right-hand panel on ‘My Page'. It will become openly viewable once approved by our team.

a) To set up your mini-profile click on ‘Start Now' in the ‘My Profile' box on ‘My Page.' A new page opens. Fill in the relevant boxes.

Click on ‘Save and Submit.'

b) Your Profile Page will then appear which should now have your mini-profile details on display.

c) If any information is incorrect, simply click on the orange ‘Enter/Edit' button (which is below ‘Second Location'), make the necessary amendments and click on ‘Save and Submit'again.

Changes can also be made from ‘My Page' by clicking on ‘Edit Now' in the ‘My Profile' box.

5. YOUR PET'S MINI-PROFILE

Your Pet's Profile works just like your own. It is broken into two parts (a Mini and Full Profile) and entering and editing information works in exactly the same way as it does on your own.

a) To set up your pet's mini-profile click on ‘Start Now' in the ‘Pet's Profile' box on ‘My Page.' A new page opens. Fill in the relevant boxes.

Click on ‘Save and Submit.'

b) Your Pet's Profile Page will then appear which should now have your pet's mini-profile details on display.

c) If any information is incorrect, simply click on the orange ‘Enter/Edit' button (at the bottom of the Pet's ‘Quick Stats' rectangle), make the necessary amendments and click on ‘Save and Submit'again.

Changes can also be made from ‘My Page' by clicking on ‘Edit Now' in the ‘Pet's Profile' box.

6. YOUR FULL PROFILE

a) To enter more information about yourself and your pet click on ‘My Profile' in the right hand side panel. This will reveal both your and your pet's profiles. Scroll down to the bottom two blue rectangles and click on the orange ‘Enter/Edit' buttons. Alternatively, you can click on ‘About Me,' in the right hand side panel.

Any information entered in these sections has to be approved by ourselves before being available for viewing by other members. This is to ensure that inappropriate material is not entered on the website and to check that members have not inadvertently entered any private details on their profiles. However, you will be able to view your information whilst it is awaiting approval. We endeavour to approve your information within 24 hours of submission during weekdays and within 48 hours of submission on weekends/public holidays.

b) This ‘Me in Detail' area of your profile is divided into various sections for you to fill in. You do not have to fill in every section, it is completely up to you! Feel free to fill out some and come back later to fill in others. The choice is yours.

c) Fill out a section by clicking on it. The question marks tell you what each section is looking for. When you click a box appears for you to type in. When you have finished typing, scroll down and press ‘Update and Save.' This finished section will then appear in your own personal profile for you to view and be sent direct to us for approval. Once approved it can be viewed by other members.

d) Continue with each box in the same way. Remember if you do not press ‘Update and Save' you will lose your information if you click away from the box.

7. YOUR PET'S FULL PROFILE

a) Once you have completed your full profile, why not complete your pet's full profile. It works in exactly the same way as yours as outlined above.

b) There is also another section for your pet at the bottom of the profile page which is where you can say what your pet enjoys! This is completed by clicking on the orange ‘Enter/Edit' button on the profile page; a new page opens and you can click on the various words and phrases in the dropdown menu which you feel best describe your pet. So it's up to you and your pet - do they see themselves as a fireplace hugger, a bed hogger or a pet who just loves rolling in muck!

c) After clicking on the relevant words press ‘Save and Submit.'

8. PHOTO GUIDANCE

We encourage you to enter photographs and we welcome photos of your pet! Research clearly shows that, for those looking for dates, their chances of getting online attention are vastly improved if they post a photo! The same applies to those seeking friendship - people want to know what you look like. They want to know what your pet looks like too! So go ahead and post a photo, or if you are a pet owner post photos of you both.

Please remember, the main photograph should be a clear head/head and shoulders picture of you which shows your face in reasonable lighting conditions. Your secondary photos can show other people if you wish but you must have their permission to use them. Under no circumstances can photographs of people under 18 years be included on the website, even with their permission!

9. ADDING PHOTOS

For some of us, uploading photos from our computers will be totally intuitive. For others it's a technical nightmare! This part is for those who could do with helping hand!

First of all, you must be logged in to add photos.  Go to your membership area called 'My Page'.

a) From 'My Page' there are two ways to enter the ‘My Photos' section (which is the part of the website where you can enter photographs onto your and your pet's profiles):

(i) Click on the ‘My Photos' button in the right-hand panel;

or

(ii) Click on the orange ‘Enter/Edit' button underneath the photograph section in Your Profile.

b) Clicking on either opens the ‘My Images' page where you will see two squares, one with ‘You' and one with ‘Your Pet' written inside.

c) To enter your photographs click on ‘You'. Another page opens.

d) To enter your Main Image click on the ‘Browse' button next to ‘1st Image' (for Mac users there is a 'Choose File‘ button). This will open another window to access the files where your photographs are held. Images are files which are kept in folders inside your computer. Photographs are usually located inside a directory called ‘Pictures'. Press on ‘Pictures' and it will open to reveal the images.

If you cannot see the images do the following:

If you are using Windows 7 just press on the "Change your view" icon in the top right-hand corner of your screen (this is situated to the left of the ? icon and the words "Change your view" appear when you place your cursor over it).  Keep pressing until your pictures appear.  Choose which image you want and double click on it.

If you are using Windows Vista just press on the "Views" button in the top left corner of your screen.  Press this button until you can see the images appear.  Then choose which image you want and double click on it.

If you are using Windows XP, press "View" in the title bar (towards the top left corner of your screen), then choose "Thumbnails" from the dropdown menu which appears.  Your piuctures will appear.  Double click on the one you want to select.

If you are using a Mac, click on "View" in the title menu, then press "as icons" from the dropdown menu which appears.  This is the best view of your pictures.  Double click on the image you wish to select.

If you cannot find your photos in the ‘Pictures' directory then they will be on another directory in the computer such as ‘Documents' or ‘Desktop'. Just click on these and keep searching. If your images are on an external drive like a USB drive, to access it just insert the USB drive into your computer, then (if using Windows) click on the "Start" menu, then press "Computer" - a window will then appear - click on ‘Removable Disk' in the list below and this will reveal the files.  Remember to click on the "View" button or icon if you cannot see the images.  If using an external device attached to a Mac, press "Finder" - a window will then appear showing the external device (which will be listed as, for example, "8GB Drive") - press on this to reveal the files inside - again press "View" followed by "as icons" to see these files clearly.

THEN ...

e) ONCE YOU HAVE DOUBLE CLICKED ON YOUR CHOSEN IMAGE this will take you back to the ‘My Images' page on the website. The name of your photo will appear in the box. Click on ‘Upload' and, after a few moments, your image start uploading. The page may jump to the top. Don't worry! Just scroll down and you will see your photo.

f) To see the photo in greater detail just click on it and it will enlarge. If you are happy then you are done - you can add more photos of you and/or your pet. If you are unhappy with the photo just click on delete and try again.

g) Photographs should be no larger than 1MB (100kb) each and no bigger than 800px width and 800px height - this is to ensure they show properly when enlarged on the screen.  The format should be JPEG.

IF YOU ARE HAVING TROUBLE PUTTING PHOTOS ONTO YOUR PROFILE, LET US HELP by:

(i) Contacting us with your problem at contact@petspartnersandpals.co.uk; or

(ii) Emailing your photos to us at contact@petspartnersandpals.co.uk  Please make sure you include your name and the username you used when you registered on the site; or

(iii) Sending your photos to us (with your name, address and email address on the back) and we will put them on your profile for you. Send to:

PetsPartnersAndPals
13 Paterson Drive
Woodhouse Eaves
Leicestershire LE12 8RL

Please note: Given the risks involved in sending items through the post please only send copies of your photos. We would hate you to lose the originals. We cannot accept responsibility for items lost in the post. Please send SAE if you would like your photographs to be returned.

Congratulations! Your profiles are now complete.

We endeavour to approve your photographs within 24 hours of submission during weekdays and within 48 hours of submission on weekends/public holidays.

10. PROFILE EXAMPLE

Take a look at Cecile's completed example profile below – it might give you a few ideas about filling out your own! ...



11. HOW ALIKE ARE ME AND MY PET?

Have some fun and see how similar you and your pet's personalities are!

Simply click on this section in ‘My Page' and then choose ten keywords from the drop down menus. Ten keywords for yourself and ten keywords for your pet. Then click on ‘Save and Submit' and let the computer work out whether you and your pet are ‘Perfect Partners' or is it a case of ‘Opposites Attract!' Take this test as often as you like, or as often as your pet demands!

12. SEARCH

Whilst you are waiting for the rest of your profile to be approved, why don't you search for members who might be of interest to you.

a) Simply click the ‘Search Now' button at the top of the page or browse through the ‘Photo Gallery' by clicking the ‘Photo Gallery' button in the right-hand side panel. All members' photographs are automatically placed in the photo gallery. See if there is anyone you like the look of and if they are from your area.

b) Also, if you are looking at the wonderful pets in the 'Pet Competition' area, you will see 'Who Owns?' written above the photos. Click on this to see the pet's owner. You never know - that special pet could lead you to a great friendship or that perfect date!

c) When viewing a mini-profile press ‘View' to expand it to a full profile.

d) When viewing a full profile, to enlarge the photographs simply press ‘Enlarge' or press on any of the photos. When viewing the enlarged photos, moving the cursor to the top right or left of the photo will allow you to scroll through all the photos. To go back to the member's profile, just press ‘Close' or double click outside the photo on show.

13. MESSAGES, SMILES and WINKS

a) If after searching you find someone you like you can then let them know you are interested by sending either a ‘Friendship Smile' or a ‘Date Wink.'

b) Your smile, wink or message will appear on their ‘My Page' in the ‘My Messages' section. Likewise any messages, winks or smiles sent to yourself will appear on your own ‘My Page.'

c) If you receive messages, winks or smiles when you are logged in, you will also be notified in your ‘Members' Panel.'

d) If you receive a friendship smile or dating wink, in order to smile or wink back go into the ‘My Messages' section from ‘My Page' or click on ‘My Messages' on the right-hand panel.

e) You can then click on ‘view user' to see who it is who has sent you a smile or wink. Click on ‘smile/wink' back' to show you are interested. If you can't make your mind up, click on ‘Viewed' so you can see you have viewed this message. If you are not interested simply click on the cross to delete.

f) To send a message (either from yourself, or from your pet to their pet!) just type it in the message box from the profile of the person you are interested in and press ‘Send'.

g) To view messages go to ‘My Page' and press ‘My Messages' on the main page or in the right-hand panel. This opens up Your Received Messages and the name of the sender. Read the message here. To reply, scroll down to the reply box, enter your text and send it. To view the member who has messaged you just press on their name or photograph.

14. MY ACCOUNT

This section is found on ‘My Page' and gives you details of your account with PetsPartnersAndPals.

This consists of the following:

‘Member Since' - The date you became a member;
‘Show Last online?' - You can choose whether to show when you were last online;
‘Choose to receive emails?' - Choose whether or not you wish to receive e-mails;
Choose to hide your profile - if you start dating someone you can temporarily hide your profile whilst you see how the relationship works out;
‘Subscription Expiry' - this shows the date your subscription runs out so you know when it needs renewing!

15. CONTACT US

Need a helping hand? No problem. Just press 'Get in Touch' from the Home Page or click here and email us: contact@petspartnersandpals.co.uk

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